How medical hair loss treatment works
Curekey delivers prescription hair loss treatment entirely online. Patients complete a short medical questionnaire, a U.S.-licensed physician reviews the case, and treatment is prescribed only when medically appropriate. Medications are dispensed by licensed pharmacies and shipped directly to the patient. Patients can message their care team with questions throughout treatment.
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Medical questionnaire
The Curekey process starts with a short online medical questionnaire that takes about 1 minute to complete. Patients share their hair loss pattern, medical history, current medications, and goals. The information is reviewed by a U.S.-licensed physician to determine whether prescription treatment is medically appropriate.
Physician review & prescription
Each completed questionnaire is reviewed by a licensed physician practicing in the United States. The physician on the Curekey care team evaluates the medical history, hair loss pattern, and any contraindications, and determines whether prescription treatment is medically appropriate. If treatment is approved, a prescription is issued. If it is not appropriate, the patient is informed and not charged.
Physician-recommended treatment
A licensed U.S. physician reviews your case and decides whether prescription treatment is right for you. Options include topical solutions, oral medications, or combination therapy used for androgenetic alopecia.
Topical prescription treatmentsApplied directly to the scalp when prescribed by a physician, based on your hair loss pattern and medical profile (such as minoxidil)
Oral prescription treatmentsPrescription medication taken by mouth when medically appropriate and prescribed by a licensed physician (such as finasteride or, when appropriate, dutasteride)
Copper peptide topicalA GHK-Cu 2% topical that a physician may add as a supportive layer to your plan (such as Peptide Boost)Delivery to your door
Once a physician approves the prescription, the medication is prepared by a licensed U.S. pharmacy and shipped directly to the patient. Standard shipping is typically 5 to 10 business days from approval, in plain unbranded packaging.
What to expect after starting treatment
Hair loss treatment works gradually. Most patients need at least 3 months of consistent use before changes become visible, with optimal results often seen between 6 and 12 months.
Most patients need at least 3 months to see visible changes. Optimal results often require 6–12 months of consistent use
Treatments for every stage of hair loss
Hair loss progresses over time. Medical treatment is tailored to your stage, pattern, and clinical needs
Early hair loss preventionProtect and support hair follicles before visible thinning begins, using early medical intervention when appropriate
Early receding hairlineSlow the progression of hair loss by addressing DHT early with doctor-prescribed treatment
Post-hair transplant careMaintain transplant results and help reduce future shedding with ongoing medical hair loss treatmentFlexible, ongoing care
Curekey treatments are provided through an ongoing care plan to support continuity and long-term management. Patients can pause, adjust, or cancel at any time through the patient portal or by contacting support.
Quick FAQ
Common questions about the Curekey process. For detailed questions about treatments, side effects, billing, and privacy, see the full FAQ page.
How long does the whole process take?
Completing the medical questionnaire takes about 1 minute. Physician review is typically completed within 24 to 48 hours. Once a prescription is approved, shipments usually arrive within 5 to 10 business days. So most patients receive treatment within 1 to 2 weeks of starting the questionnaire.
What if I'm not approved for treatment?
If a physician determines that prescription treatment isn't medically appropriate for your case, you will not be charged. The physician may recommend alternatives, such as in-person dermatology consultation, depending on the specific findings. Approval depends on your medical history and case suitability.
What treatments might I receive?
Treatment plans are tailored to each case. Commonly prescribed options include topical or oral minoxidil, oral finasteride, dutasteride (off-label), and adjunctive interventions such as microneedling. The reviewing physician determines the appropriate combination based on your hair loss pattern, medical history, and personal preferences.
Can I message my physician with questions?
Yes. Patients can message the Curekey care team through the patient portal at any time during the subscription. Questions about side effects, dosing, or follow-up can be addressed by the prescribing physician or care team without needing a new appointment.
When do I see results?
Hair loss treatment generally takes 3 to 6 months before visible changes appear, with optimal results often seen between 6 and 12 months of consistent use. Some patients experience temporary shedding in the early weeks as the hair growth cycle resets; this is a normal response and not a sign of treatment failure.
Learn more
Visible improvement can begin in 3–6 months
Prescribed by U.S.-licensed physicians. Delivered to your door.
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